Privacy Policy

Redhorn Physiotherapy is committed to protecting the privacy of all individuals using the service. It is registered with the Information Commissioners Office , registration number ZA107694 and complies with the professional standards of the Health and Care Professions Council (HCPC) and the Chartered Society of Physiotherapy (CSP)

Personal Information

Redhorn Physiotherapy is legally bound to collect personal information from an individual to support their treatment process or in order to collect appropriate information to handle their enquiry.

Personal information may include name, date of birth, address, email address, contact number, source of referral and brief detail of their condition requiring physiotherapy and may be collected in a number of ways, depending upon the situation:

When an individual discloses personal information about themselves verbally, or in writing, they consent to our use of the information for physiotherapy purposes. This information is held and used in compliance with the Data Protection Act 1998 (see Confidentiality and Data Protection Policy).

Personal information is not disclosed to any third party without obtaining your prior consent, unless we are required to do so by the referral source (as agreed between the referral source and individual being referred), or by law. We may also use the information when contacting your general practitioner, surgeon, consultant or another medical practitioner . Permission is always asked before this

What is done with the information

We require this information to understand your needs and provide you with a better service.

Personal information is not disclosed to any third party without obtaining your prior consent, unless we are required to do so by the referral source (as agreed between the referral source and individual being referred), or by law.